Frequently Asked Questions

What types of rental properties does Modern Living Rentals offer?

We provide clean, well-maintained student-friendly rentals near Cornell University and Ithaca College. All our properties are located close to campus and essential amenities, ensuring convenience, safety, and high-quality living.

How can I pay my rent online?

You can make rent payments directly through your Tenant Portal, either on your computer or on the Online Portal mobile app. You may also schedule automatic payments so you never miss a due date.

How can I pay my rent online?

Electric and gas are provided by New York State Electric & Gas (NYSEG).

  • Customer Service: (800) 572-1111
  • Gas Emergencies: (800) 572-1121
  • Electric Emergencies: (800) 572-1131


  • What types of rental properties does MLR offer?

    We provide clean, well-maintained student-friendly rentals near Cornell University and Ithaca College. All our properties are located close to campus and essential amenities, ensuring convenience, safety, and high-quality living.

  • How can I pay my rent online?

    You can make rent payments directly through your Tenant Portal, either on your computer or on the Online Portal mobile app. You may also schedule automatic payments so you never miss a due date.

  • How do I activate my utilities (electricity & gas)?

    Electric and gas are provided by New York State Electric & Gas (NYSEG).


    Customer Service: (800) 572-1111

    Gas Emergencies: (800) 572-1121

    Electric Emergencies: (800) 572-1131

  • How do I place a maintenance request?

    For all maintenance needs:


    Log in to your Tenant Portal

    Go to “Maintenance Requests”

    Submit a ticket with a description of the issue

    Upload photos or videos (recommended)


    For urgent maintenance issues, please:


    Call (607) 288-3578 directly during office hours.

    For after-hours emergencies, follow the emergency instructions listed in your portal



  • How does trash and recycling collection work?

    Trash is collected weekly by the City of Ithaca.

    Find your trash pickup day at: cityofithaca.org


    Recycling is collected every other week.

    Find your recycling schedule at: recycletompkins.org

  • What is the Tenant Portal used for?

    Your Tenant Portal is your hub for:


    Online rent payments

    Maintenance requests

    Account information